Privacy Policy

Last Updated: 07/04/2026

Overview

At EE Electricals, we value your privacy. This policy explains how we collect, use, and protect your information when you use our services or visit our website.

Information We Collect

  • Contact Details: Name, service address, phone number, and email.
  • Service History: Details about repairs, installations, and maintenance performed at your property.
  • Payment Data: Billing addresses and payment methods (processed securely through third-party providers).

How We Use Your Information

  • To schedule and fulfil service appointments.
  • To send invoices, receipts, and service reminders.
  • To improve our customer service and respond to inquiries.
  • To collect feedback and customer reviews.
  • To comply with legal obligations (e.g., tax records).

Project Photos and Media

We may take photographs or videos of the work area before, during, and after service for quality control, internal training, and documentation. With your verbal or written consent, we may also use these images for promotional purposes (see Terms and Conditions). We ensure that no personal identifiers (such as family photos or sensitive personal items) are visible in any publicly shared media.

Public Disclosure of Service Location

In certain instances, and only with your explicit consent, we may share the street address or neighbourhood associated with a project on public platforms (such as our website or social media). This is used to demonstrate our local presence and service history in specific areas. You have the right to request the removal of such location data at any time.

Data Protection

We implement industry-standard security measures to ensure your personal data is protected against unauthorized access. We do not sell your personal information to third parties. We may share data with trusted partners (like parts suppliers or payment processors) only as necessary to complete your service.

Your Rights

You may request to view, update, or delete your personal information at any time by contacting us at or .